At A&I we take a team approach to health and welfare trust administration. We understand that every Trust is unique and we tailor our services to meet the client's needs. At the beginning of plan setup, each of our clients is assigned an implementation team that continues to work with them as their service team. This seamless transition ensures that each service team member is well versed in the specifics of the individual plan and that there is no disconnect between the setup phase and servicing the client.

Our service team members include:

• Relationship Manager/Trust Administrator
• Claims Director
• Claims Supervisors
• Claims Processors
• Claims/Project Coordinator
• Claims/Data Entry
• Benefits Representative(s)
• Group Accountant

We not only provide a standard package of services, we are considered a "boutique" administrator by offering many options and custom solutions to clients who have specific needs.

Our Health & Welfare Trust administration services include:

• Medical, Dental, Vision, Short Term Disability, Flex Plans
• Plan Configuration: Implementation & Record keeping
• Enrollment & Eligibility
• Employer Contribution Collection & Delinquency Management
• Reserve Dollar & Hour Bank Administration
• Reciprocity Administration
• Carrier Premium Collection & Payment
• Monthly Employer Bills
• Individual Retiree Billing
• Claims Processing & Payment
  • PPO Claim Re-pricing
  • Out-of-Network Claim Negotiation
  • Stop Loss Monitoring & Coordination
  • On-line Claim Status & Eligibility Lookup
  • Benefit Appeal Preparation & Follow-up
• COBRA Administration
• Domestic Partner Administration