Kim Rouzpay

Client Services Health Manager

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Kim Rouzpay has more than 15 years of industry experience and joined A&I in 2014. She is responsible for overseeing the Client Services Health department. Her team maintains all aspects of eligibility and enrollment for our members, and executes a wide variety of projects and implementations for all of A&I’s health plan clients. 

Before joining A&I, Kim spent many years with a large national carrier leading a team and overseeing several hundred client accounts, while creating policies and procedures, and new programs designed to improve quality and enhance operations. 

Kim is an experienced strategic planner and effective team leader, focused on team building through motivation and employee engagement. She has implemented numerous process improvement and client projects while developing key partnerships with her colleagues and team members.

Kim has studied abroad and enjoys furthering her skills by participating in leadership, management and project management trainings.